Workflows

Workflows automate actions based on events in your API landscape. Create rules that trigger notifications, create tickets, or export data when specific conditions are met.

How Workflows Work¶

Workflows follow a simple pattern: WHEN an event occurs, IF conditions are met, THEN perform an action. You can also throttle actions to batch multiple events together.

workflow-create

Workflow Components¶

Learn more about each component:

Triggers - Events that start workflows
Conditions - Filters that determine when actions run
Actions - What the workflow does (notifications, exports)
Throttling - Batching multiple events together
Management - Creating, editing, and monitoring workflows

Quick Start¶

Go to Workflows → Create
Name your workflow
Select a trigger event
Configure filters (if applicable)
Add one or more actions
Set throttling (optional)
Save the workflow

For detailed information on each component, see the dedicated pages linked above.

Index¶

Workflow Triggers

Workflow Conditions

Workflow Actions

Workflow Throttling

Managing Workflows

Webhook Notifications