Ticketing Integrations

Notification and ticketing integrations enable security findings to be routed to the appropriate teams through existing communication channels and issue tracking systems. All integrations are configured as actions within Workflows.

Notification Channels¶

Alerts can be delivered to team communication platforms when workflow conditions are met:

• Email - Direct notifications to specified addresses, asset owners, or project members
• Slack - Messages posted to channels via incoming webhooks
• Discord - Messages posted to channels via webhooks
• Microsoft Teams - Messages posted to channels via connectors

Ticketing Systems¶

Security issues can be exported to ticketing platforms for tracking and remediation:

• Jira - Tickets created with customizable field mappings for Cloud and Server instances

Configuration¶

Integrations are used through workflow actions:

1. Navigate to Workflows → Create
2. Configure a trigger and optional conditions
3. Add a Notify or Export action
4. Select the integration type and configure the required settings
5. Save the workflow

Webhook Integration¶

For custom integrations not covered by built-in options, the Webhook action can be used to send JSON payloads to any HTTP endpoint. No separate integration configuration is required.

Severity Routing¶

Workflow conditions can be configured to route findings based on severity, category, or other attributes. This allows critical vulnerabilities to be escalated through different channels than informational findings.

Index¶