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#132 · Enhanced Scan Failure Visibility

We are excited to introduce a new feature that brings instant visibility into scan failures. This feature allows you to easily identify which scans have failed and understand the reasons behind these failures.

Historically, when a scan failed, it was often unclear why, forcing users to dive deep into logs for answers. This new feature provides clear, actionable insights directly from the scan results, saving time and reducing frustration.

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Key Benefits:

  1. Instant Visibility on Failures: Immediately see which scan profiles have failed, enabling you to prioritize troubleshooting efforts and reduce downtime.
  2. Actionable Insights for Faster Investigation: View detailed failure information, including direct links to event logs, to help you investigate the root causes quickly and efficiently.
  3. Accessible Through API or within the Escape Platform: All failure feedback is available via our public API, making it easy to integrate into your existing tools and workflows. You can also view failure details either on a summary page or as alerts on a list of scan profiles.

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  1. Smarter Configuration Management: Detect misconfigurations or incomplete scan setups early, saving time for both users and support teams in preventing recurring issues.

Types of Issues Flagged

With the new scan failure visibility, users will now see failures categorized by key areas, including:

  • Private Location Failures (e.g., unreachable proxies or locations)
  • Authentication Failures (e.g., configuration errors, invalid credentials)
  • Configuration Issues (e.g., rate limits, invalid patterns, permission errors)
  • Schema and Service Unreachability (e.g., invalid GraphQL/OpenAPI schemas, unreachable assets)
  • Timeout and Integration Errors (e.g., scan duration limits, CAPTCHA or security blocks)

These categories will help you quickly identify the nature of the problem, so you can act swiftly to resolve the issue.

Next Steps

  1. Provide Feedback

    We encourage all Escape users to provide feedback on the errors being reported to help us refine and improve the feedback mechanism. This ensures that the issues flagged are helpful and relevant! Feel free to reach out to your dedicated Escape contact via in-app chat, email, or on Slack/Teams channels.

  2. Upcoming Feature - Automated Notifications

    In November, we’ll be introducing automated outbound notifications for specific scan failures. This will allow users to receive immediate alerts when a scan encounters an issue, streamlining the debugging process.

    Stay tuned for more updates! And for now, stay secure! Your Escape team