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#167 · Jira Integration: Custom Fields, Two-Way Status Sync, and Workflow Ticketing

Availability: General Availability

Run triage where your team already works: map Escape findings into the Jira fields your process depends on, keep ticket and finding status aligned when work closes on either side, and open issues from workflows with the right project, filters, and field values filled in automatically.

What's new:

  • Custom field mapping: map any Escape property to any Jira field, including custom fields specific to your schema.
  • Two-way status sync: resolving a finding in Escape closes the Jira ticket, and vice versa. A manual "Close in Jira" action is available from the issue view too.
  • Workflow-based ticketing: create tickets straight from workflows. Filter by severity or saved view, route to the right project, and populate fields automatically.

Workflow builder with custom Jira field mappings including dynamic properties and static values configured

Questions?

Have a question? Reach out on your dedicated support channel, or email us at support@escape.tech.