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Scan Troubleshooting

Overview

Escape shows scan execution problems with problem codes, contextual messages, and links to related event logs. Use these diagnostics to identify configuration, authentication, and connectivity issues and choose the next troubleshooting step.

scan-feedback

Key Capabilities

Scan Failure Visibility

Escape surfaces failed scan profiles so you can prioritize troubleshooting.

Diagnostic Information

Detailed failure information is provided for each scan issue, including:

  • Specific problem codes identifying the failure type
  • Contextual error messages describing the root cause
  • Direct links to relevant event logs for in-depth investigation
  • Actionable remediation guidance where applicable

Multiple Access Methods

Scan diagnostics are accessible through:

  • Escape Platform UI: A collapsible problems card on DAST profile and scan pages, and AI Pentesting assessment pages, with links to related logs
  • Public API: Programmatic access via GET /v3/profiles/problems (grouped by profile) and GET /v3/scans/problems (grouped by scan) for integration with monitoring and alerting systems

Documentation